MAZDA WINS ROY MORGAN 2020 ANNUAL CUSTOMER SATISFACTION AWARD!
February 21, 2020
Earlier this week Mazda Australia was announced as the winner in the automotive category major vehicle manufactures further validating our long term commitment to our customers. Roy Morgan’s Annual Customer Satisfaction Awards are the gold standard in recognising companies and brands that stay ahead of the pack by knowing what their customers want and delivering it consistently.
The data that determines who wins comes from Roy Morgan’s massive single source survey, for which 50,000 consumers from all around Australia are interviewed in-depth each year, in person and in their own homes.
Respondents name the companies they deal with in various categories across 32 industries, including Automotive, Banking, Supermarket and Telecommunications, and rate how satisfied they are with them. Monthly Customer Satisfaction winners are cited in each category throughout the year, with the annual award going to the company with the most of these wins.
Mazda Australia would like to acknowledge the Dealer networks commitments in providing the ultimate customer experience on the frontline that helped to secure this award.
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For more information contact our team on 03 8796 6222 or visit our Dealership at 3 Prestige Place, Narre Warren 3805 (2 minutes from Fountain Gate, Bunjil Place and Monash Fwy). For our Used Car Yard, contact 03 5922 4004 or visit Yard #1 Car Megamart, Cnr Commercial Drive & South East Boulevard, Pakenham 3810.